GHW

Terms & Conditions

 

 

  • GHWHPL” means GHW Hospitality Private Limited, incorporated under the provisions of the Companies Act, 2013, This term shall, where applicable, include its successors-in-interest and assigns.
  • “GHWHPL” means Galaxy Holiday World A unit of GHW Hospitality Private Limited.
  • “Day” refers to the time interval between the check in time of a specified calendar date and the check-out time of the subsequent calendar date, as defined by the specific Resort.
  • “Week” means any Six “Nights”& Seven “Days”.
  • “Year” refers the rolling year of 12 calendar months, commencing from the date the package Usage Period begins.
  • “WVC” means Week Variable Charge.
  • ” Applicant & Co-applicant ” means to the owner of the Package Holder
  • THE COMPANY: The Company is GHW Hospitality Private Limited, The Developers of the Galaxy Holiday World situated at C-33, Kaushambi, Ghaziabad, U.P. – 201012 having dedicated email id. Info@galaxyholidayworld.com, Tollfree -1800-843-6114
  • PACKAGE CARD: Upon the Applicant(s) completing all payments due under this agreement, the Developer shall cause (within 30 days) the issuance of a Package Card to the Applicant(s), a Package card specifying the Applicant(s) occupancy rights and upon such card being issued the applicant shall thereby be admitted to Package of the Resort relating to the Apartment or type thereof. Package Usage shall be for Domestic purposes only
  • The Applicant & Co-applicant can avail themselves of a holiday by submitting a reservation request in a form(s) or format(s) prescribed by GHWHPL.
  • All holiday reservations shall be made on a first-come-first-served basis and subject to eligibility and availability. Request for reservation can be submitted from 90 days up to 20 working days prior to the desired date, in accordance with package eligibility.
  • Bookings are subject to eligibility and availability for the requested dates. The entitlement includes 6 nights & 7 days per year for 2 adults and 2 kids age below 5 to 12 years, as per hotel/resort policy. Children above this age will be considered adults, and if an extra bed is required, charges will apply, ranging from Rs.700 to Rs.3000 depending on the Hotel/Resort). Up to 3 adults allowed, with extra bed charges applicable according to the Hotel/Resorts Policy. Food discount vary by Hotel/Resort and no other entitlements will be granted based on verbal commitments. For long weekends and peak dates, bookings should be made at least 45 to 30 working days in advance, as per the package and booking criteria.
  • International Booking- The second party acknowledges that a minimum of one-month prior notice is required for international holidays and only one unit will be provided for international vacation, with eligibility covering children. The entitlement includes 6 nights and 7 days per year for 2 adults and 2 children aged 5 years, as per hotel/resort policy. Children above this age will be considered adults, and if an extra bed is required, charges will be apply, ranging from Rs.700 to Rs.3000 depending on the Hotel/Resort). Up to 3 adults allowed, with extra bed charges applicable according to the Hotel/Resorts Policy. Food discount vary by Hotel/Resort and no other entitlements will be granted based on verbal commitments. For long weekends and peak dates, bookings should be made at least 60 to 45 working days in advance, as per the package and booking criteria.
  • The Applicant & Co-applicant can gift/ or rent their weeks or days, subject to the payment of guest fees and any terms and conditions specified by GHWHPL from time to time. Immediate family members of the Applicant and Co-Applicant -such as spouse, parents, children (up to 18 years of age) are exempt from paying guest fees. However, it is expressly understood that GHWHPL does not undertake to rental of the week or any portion. thereof.
  • The Applicant & Co-applicant shall not be entitled to avail holidays or any benefits if there are any dues or outstanding payable to GHWHPL as on the date of request for holidays.
  • The request for cancellation of confirmed holidays is subject to such terms and conditions as specified by GHWHPL from time to time. The following norms shall apply in the event of cancellation of confirmed holidays. The request for cancellation of confirmed holidays shall be made by the Applicant & Co-applicant in writing.
  • For the Applicant and Co-applicant, one booking will be permitted at a time until the booked holiday is utilize.
  • The Applicant & Co-applicant shall not be entitled to avail holidays or any benefits if there are any dues or outstanding payments owned to GHWHPL as of the date of request for holidays.
  • The maximum number of occupants allowed shall be 4 adults in 1-bedroom apartments and up to 3 adults in a studio apartment. If, for any reason, GHWHPL is unable to provide the holiday after issuance of the confirmation voucher for the allotted resort, GHWHPL shall provide alternate accommodation or reimbursement of up to INR 3000/- per night, as per package eligibility, for a maximum of 3 Nights, upon submission of travel bills within 30 days.
  • RIGHT OF TRANSFER: Applicants have the right to use their week(s) and may sell, gift, or bequeath them to a third party, provided they inform “The Company” in writing beforehand. The Developer does not guarantee rental or resale services for Packages. To utilize this benefit, applicants must disclose their intent through their registered email address.
  • EXCHANGE: Under the exchange program, package holders can enjoy reciprocal holidays at various resorts outside of GHW Hospitality Private Limited International affiliated hotels by paying an exchange fee. Currently, the domestic exchange fee is $199 per week, The Asia Exchange fee is $ 2999 per week, and the international exchange fee is $399 per week. The company reserves the right to change its affiliation with the exchange company without the purchaser’s approval and without incurring any liability. All bookings are managed exclusively by GHW Hospitality Private Limited
  • From December 20th to January 10th each year, for every package, starting from the date of the contract until the end of the tenure, no bookings will be provided during this blackout period.
  • Food consumed during the holiday stay by the purchaser, their family, or assignee is not included in the contract. Additionally, pickup and drop-off services from any station or airport to the resort or hotel are not covered. Any sightseeing activities during the stay will be charged separately.
  • The applicant acknowledges that all holiday bookings are subject to eligibility and availability. Booking multiple rooms simultaneously is contingent upon availability at the selected destination. The purchaser confirms that this agreement is intended for a hassle-free vacation and does not impose any undue financial burden on themselves or their family.
  • OBLIGATION OF COMPANY: Subject to the prompt payment of Fixed Charge payments by the Applicant, the Company agrees to fulfil its obligations. If the Fixed Charge is not paid, this Package may be cancelled without prior notice to the Purchaser, and any payments made will be forfeited.
  • OBLIGATION OF COMPANY TOWARDS PURCHASER: The Company’s obligations under the agreement between the Marketer and Purchaser will only commence upon receipt of the full payment.
  • TERMINATION OF PURCHASER’S RIGHT: If the Applicant(s)/Purchaser(s) fail to make any payments due under this Agreement, the rules and regulations of the resort regarding the termination of the Purchaser’s right to use the resort will apply.
  • Week Variable Charge (WVC): The Week Variable Charges outlined in this agreement is payable to the Company by the Applicant(s) as Package holders for every week they are entitled to occupy the apartment. The WVC is payable on demand at rates determined by the Resort’s Rules of Occupation and may be revised at the Developer’s discretion. The current WVC is ₹9,999 for a studio and ₹16,999 for a 1-bedroom apartment, applicable for every 6 nights/7 days of usage.
  • PERSONAL INJURY: If you suffer injury, illness or death directly as a result of the services provided as part of your holiday, we are not liable to make any payment to you. We will not make any payment if your injury illness or death was caused by an 6vent or circumstances which the person who caused it could not have predicted or avoided even if they had taken l necessary and due care. We will not make any payment if your illness, injury or death was your own fault. You should cooperate fully with us if we or our insurers want to enforce those rights.
  • Injury or Illness During Non-Program Activities: If you or someone on your holiday booking is injured, falls ill or dies while taking part in an activity which is not part of the vacations, or you need to incur unpredictable extra expenses for which we are not liable because the event is beyond our control we will, where appropriate and subject to our discretion, try to help if we can. We would advise you to cover yourself with an insurance and must make a claim under your insurance policy’s legal expenses or other appropriate section.
  • INTERPRETATION: This Purchase Agreement, along with its terms and conditions and the Purchaser(s)’ acknowledgment, constitutes the complete agreement between the parties. The Purchaser(s) acknowledges that no other documents will be considered part of this agreement for enforcement or interpretation purposes.
  • TAXES & LEVIES: This clause specifies that any current or future taxes, levies, duties, charges, or fees imposed by government authorities—except for those based on the company’s turnover, income, or assets—related to the purchaser’s actual use of the product or service must be covered by the purchaser. If the company pays any of these amounts on behalf of the purchaser, the purchaser is required to reimburse the company upon request.
  • EXIT OPTION: It is understood that this Agreement is cancellable upon receipt of written notice (without any personal reason) at the option of either party within a period of 7 days from the date of this Agreement. In exceptional circumstances, an additional 7 (seven) days’ time may be granted to the applicant, during which he/she can avail the right to seek the exit option, subject to the deduction of an additional penalty charge of ₹1,000 per working day. Upon expiry of the above period, if no such notice is received within the stipulated time, the parties agree to be bound by the terms and conditions of this Agreement thereafter, and the developer shall not be entitled to refund any money held by it.
  • It is made clear by the purchaser that the present agreement has been entered with his/her free will and without any coercion or pressure in any manner what so ever.
  • REFUND: It is understood that if the Agreement is cancelled by the Applicant(s), the Company shall refund to the Applicant(s) the payments then held by the Company, after deducting the administrative fee of 25% paid by the purchaser, plus the cost per night as per the hotel invoice, and also applicable GST. The refund will be made without any interest within 90 working days from the date of the cancellation request.
  • MODIFICATION: This clause specifies that any modifications to the agreement must be made in writing and signed by both the applicant/purchaser and the director of GHWHPL. It also states that no handwritten changes or overwriting on the agreement are permitted and will render those changes invalid.
  • ARBITRATION AND JURISDICTION: That as present truncation between the parties is purely civil transaction between the parties. So All disputes, whatsoever, which may arise between the Parties hereto with respect to this Agreement or the issues relating to or arising out of this Agreement, or as to any act or addition of any act or as to any other matter in any way relating to this Agreement or the rights, duties and liabilities of the parties under this Agreement shall be referred to the arbitration of a Sole Arbitrator to be nominated and appointed as per law by invocation of the respective provisions of applicable clauses of the arbitration and Conciliation Act, 1996. As the agreement has been with the parent company of GHW Hospitality Private Limited so, all the proceedings shall be within the state Of Delhi Only. The venue of Arbitration shall be in Delhi and the arbitration proceedings shall be conducted in English. All the applicable statutory modifications or amendments or re-enactments thereof for the time being in force and rules made there under shall be binding between the parties.
  • The costs of Arbitration will be borne and paid by the parties equally. The Award of the Sole Arbitration shall be binding on all the parties.
  • I confirm and understand that no verbal promised are valid and developer does not take any responsibility for the same.
  • All the terms and conditions of the agreement and accept them fully.

 

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